Resolve Issues Faster with My Oracle Support and Oracle Enterprise Manager
Session Abstract:
Ever wondered what you can do to help Oracle Support resolve your issues faster? Oracle Enterprise Manager and My Oracle Support now provide an integrated solution that cuts down the time and effort involved in that process. The benefits include faster SR creation and resolution, preventive patch advice and health checks, and more.
Track:
MANAGEMENT AND INFRASTRUCTURE: Management and Infrastructure
Secondary Track:
Database
Tags:
Database; Enterprise Manager; Manageability; Management and Infrastructure; My Oracle Support ; RoadMap; Software Configuration Management; Support;
Session Type:
Conference Session
Session Category:
Tips and Tricks
Duration:
60 minutes
Speaker(s)/Company:
Richard Miller, Oracle; Andy Oppenheim, Oracle; April Sims, Southern Utah University